We currently deliver within United Kingdom, Belgium and the Netherlands.

Order Processing Time

Processing Time: 0–1 business day
(Monday to Friday)

Delivery Timeframes
- Transit Time for Standard Shipping: 2–7 working days (Monday to Friday)
- Total Estimated delivery time for Standard Shipping: 2 - 8 working days (Monday to Friday)
- Transit Time for Express Shipping: 1–3 working days (Monday to Friday)
- Total Estimated delivery time for Express Shipping: 1 - 4 working days (Monday to Friday)

For the United Kingdom

Standard shipping:
- Free delivery on all orders.
- Express Shipping: Shipping Cost £4.90.
For Belgium and the Netherlands

You have a 14-day return period. Please send us a brief email with your order number, and we’ll send you a return label.

Important: The product must be in the same condition that you received it, unused, with all accessories such as charging cables, documents, and in its original packaging. You’ll also need the receipt or proof of purchase.

Return Policy Summary

Return period: 14 days from the delivery date.
Return method: By mail.
Return Label: Silky Planet will send a return shipping label customer needs to download/print without any cost.
Return shipping costs: Silky Planet is responsible for the return shipping costs.
Refund period: 5 working days.
Restocking fee: No restocking fee.

Once we have received and checked your return, we will issue a refund within 5 working days via your original payment method.