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Skincare & Anti-Aging

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Frequently Asked
Questions

Which skin and hair types are Silky Planet devices suitable for?

Our devices are designed to work for most skin and hair types. The IPL device works best on lighter skin tones with darker hair growth. If you have very fair or very dark skin, we recommend doing a patch test first we walk you through it step by step in the instructions. Our EMS and LED devices are suitable for all skin types, as they work independently of pigmentation.

Do I need special accessories or gels to use the devices?

For most of our devices, you don't need any additional products. For the LumiFace EMS device, we recommend using a water-soluble conductive gel or aloe vera to improve conductivity and make the treatment more comfortable. The gel is not included. All other devices are ready to use straight out of the box.

Why should I invest in a Silky Planet device instead of going to a salon?

A single salon appointment for hair removal or a facelift treatment can easily set you back between £60 and £150, and you'll need several of them. With a Silky Planet device, you get the same treatment at home, on your own schedule, with no appointments and no travel. Most devices pay for themselves after just two or three sessions you would otherwise have paid for at a clinic.

How quickly will I see results?

It depends on the device and your starting point. With IPL hair removal, most customers notice a significant reduction in hair growth after three to four sessions. With the EMS device, visible improvements in skin texture often appear after just one to two weeks of regular use. For lasting results, we recommend following the treatment plan included with your device.

Are the devices clinically tested and safe?

Yes. All Silky Planet devices go through certification processes and have been reviewed by dermatologists. Our IPL technology is clinically tested for efficacy. You can try any product for 30 days and return it if it's not right for you, no questions asked.

What happens if I'm not happy with my device?

We offer a 30-day money-back guarantee. If you're not convinced within that time, simply send it back. Our customer service team is available Monday to Saturday, 9am to 8pm, and is happy to help with any questions about using your device or the returns process.

What is the difference between LED therapy and EMS for anti-ageing?

LED therapy uses specific wavelengths of light to stimulate collagen production, reduce inflammation, and support cell renewal, working at a cellular level within the skin tissue itself. EMS (Electrical Muscle Stimulation) delivers microcurrents to the facial muscles beneath the skin, providing a lifting and firming effect through muscle toning. Both technologies target signs of ageing but through different mechanisms. Many customers use them together: LED for skin texture and tone, EMS for lifted contours.

What do the different LED light wavelengths in the LumiDark do?

Red light (approximately 630 to 660nm) stimulates collagen and elastin synthesis to reduce fine lines and improve skin firmness. Near-infrared light penetrates more deeply to support cellular regeneration and reduce inflammation. Blue light targets acne-causing bacteria for clearer skin. The LumiDark combines multiple wavelengths in a single session for a comprehensive anti-ageing and skin-clearing treatment.

How does the EMS LumiFace differ from the GlowLift?

Both devices use microcurrent EMS technology for facial lifting and toning. The LumiFace is our more advanced model, featuring deeper stimulation and wider coverage across the face and jaw. The GlowLift is a sleek entry-level option ideal for those beginning their microcurrent routine. Both deliver measurable lifting results with consistent use.

How long does it take to see results from the EMS devices?

Many users notice an immediate tightening effect after the very first session. More significant, lasting results such as improved jawline definition and reduced sagging typically become visible after 3 to 4 weeks of regular use (3 to 5 sessions per week).

What makes the Collagen Lifting Cream different from a standard moisturiser?

The Collagen Lifting Cream combines freeze-dried, hydrolysed collagen with niacinamide to intensely hydrate the skin, visibly improve its elasticity and give it a natural glow. The formula is based on K-beauty principles, lightweight, non-greasy, and designed to deliver the glass skin effect with daily use. It is dermatologically tested and free from artificial colourants, making it suitable for sensitive skin.

Can I use the LED mask and EMS device in the same routine?

Yes, they complement each other well. We recommend using the EMS device first to stimulate the muscles and prepare the skin, then following up with the LED mask to support collagen production and skin repair. Applying a serum or sheet mask between the two steps can enhance product absorption.

Are these products suitable for use during pregnancy or breastfeeding?

We recommend avoiding EMS devices and LED masks during pregnancy. Topical skincare products such as the Collagen Lifting Cream and AgeRepair Eye Cream are generally suitable, but we always recommend checking the full ingredient list with your midwife or GP if you have any concerns.

What is the AgeRepair Eye Cream specifically formulated for?

The AgeRepair Eye Cream is designed for the delicate skin around the eye area, targeting fine lines, dark circles, and puffiness with intensive active ingredients. The eye contour is typically the first area to show visible signs of ageing and requires a lighter, more targeted formula than standard face creams.

Can't find what you're looking for?

Skincare & Anti-Ageing Devices – LED Masks & Facial Care

The "Skincare & Anti-Ageing" category features modern beauty devices for your daily skincare routine at home. Particularly high in demand are LED masks, red light masks and facial LED masks, as well as facial massage and cleansing devices.
Many users specifically search for red light face masks, LED masks, light therapy masks or facial massagers to enhance their skincare routine. Light-based technologies and electronic skincare devices are easy to use at home and are increasingly becoming part of a modern skincare regimen.
Whether for cleansing, treatment or complementary care – here you'll find the right devices for a structured skincare and anti-ageing routine.

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