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Returns Policy

Information about the right of withdrawal for consumers Cancellation policyConsumer
is any natural person who enters into a legal transaction for purposes that are predominantly neither their commercial nor their independent professional activity can be attributed.
Right of revocationYou
have the right to revoke the purchase contract within fourteen days without giving any reason. The revocation period is fourteen days from the day on which you or a third party named by you, who is not the carrier, has taken possession of the goods.

A return is only possible if the product is unopened and unused.

To exercise your right of withdrawal, you must send us (Limitless eCom GmbH):

Limitless eCom GmbH,Warthestraße 21, 14513 Teltow


Telefon:+(49) 179 5174971

WhatsApp :+(49) 159 01792876


by means of a clear declaration (e.g. a letter sent by post, fax or e-mail) about your decision to revoke this contract. You can use the attached model withdrawal form, which is not mandatory. In order to comply with the cancellation period, it is sufficient for you to send the notification of the exercise of the right of cancellation before the expiry of the cancellation period.

Consequences of the revocation
If you withdraw from this contract, we must refund all payments we have received from you, including delivery costs (with the exception of additional costs resulting from the fact that you have chosen a type of delivery other than the cheapest standard delivery offered by us), without delay and at the latest within fourteen days from the day on which we received the notification of your withdrawal from this contract. For this repayment, we will use the same means of payment that you used for the original transaction, unless expressly agreed otherwise with you; in no case will you be charged for this repayment. We may refuse repayment until we have received the goods back or until you have provided proof that you have returned the goods, whichever is the earlier. You must return or hand over the goods to us without delay and in any case no later than fourteen days from the day on which you notify us of the cancellation of this contract. The deadline is met if you send the goods before the expiry of the period of fourteen days.
You shall bear the direct costs of returning the goods.
You will only have to pay for any loss in value of the goods if this loss in value is due to handling of the goods that is not necessary for checking the condition, properties and functioning of the goods.

Since with the revocation and the money-back guarantee certain labour costs such as: Acceptance of the package, inspection of the goods, transaction costs of the refund as well as customer service we deduct a handling fee of 3,00€ (EURO) from the refund. This enables us to maintain our high standards in the future and to offer our products at fair prices. 

Exclusion or premature expiry of the right of withdrawal

The right of withdrawal expires prematurely for contracts for the delivery of sealed goods which are not suitable for return for reasons of health protection or hygiene if their seal has been removed after delivery.
General information:
1. please avoid damage and contamination of the goods. Please send the goods back to us in their original packaging and unopened with all contents. 
2. please do not send the goods back to us freight collect if possible.
Please note that compliance with the above conditions is a prerequisite for the effective exercise of the right of withdrawal.

Please note the applicable right of revocation for cosmetic products (§ 312g para. 2 No. 3 BGB):
According to § 312g para. 2 No. 3 BGB, the right of revocation, unless otherwise agreed by the parties, does not apply to contracts for the delivery of sealed goods that are not suitable for return for reasons of health protection or hygiene, if their seal has been removed after delivery. This includes, for example, over-the-counter medicines, medical products, ready-made meals, cosmetics and hygiene products that are sealed
on delivery and whose seal has been removed after delivery.

- End of the cancellation policy -

The right of withdrawal does not apply to contracts for the delivery of goods that are not prefabricated and for whose manufacture an individual selection or determination by the consumer is decisive or which are clearly tailored to the personal needs of the consumer.
DiamondSmileTeeth informs about the model withdrawal form according to the legal regulation as follows:

Model Withdrawal Form
(If you wish to withdraw from the contract, please complete and return this form).

Limitless eCom GmbH, Warthestraße 21, 14513, Teltow



I/we (*) hereby revoke the contract concluded by me/us (*) for the purchase of the following goods (*)/the provision of the following service (*)
:- Order number-
Ordered on (*)/received on (*)-
Name of the consumer(s)-
Address of the consumer(s)-
Signature of the consumer(s) (only in the case of notification on paper
)- Date
-------------(*) Delete as applicable.