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Hair Removal

Frequently Asked
Questions

Which skin and hair types are Silky Planet devices suitable for?

Our devices are designed to work for most skin and hair types. The IPL device works best on lighter skin tones with darker hair growth. If you have very fair or very dark skin, we recommend doing a patch test first we walk you through it step by step in the instructions. Our EMS and LED devices are suitable for all skin types, as they work independently of pigmentation.

Do I need special accessories or gels to use the devices?

For most of our devices, you don't need any additional products. For the LumiFace EMS device, we recommend using a water-soluble conductive gel or aloe vera to improve conductivity and make the treatment more comfortable. The gel is not included. All other devices are ready to use straight out of the box.

Why should I invest in a Silky Planet device instead of going to a salon?

A single salon appointment for hair removal or a facelift treatment can easily set you back between £60 and £150, and you'll need several of them. With a Silky Planet device, you get the same treatment at home, on your own schedule, with no appointments and no travel. Most devices pay for themselves after just two or three sessions you would otherwise have paid for at a clinic.

How quickly will I see results?

It depends on the device and your starting point. With IPL hair removal, most customers notice a significant reduction in hair growth after three to four sessions. With the EMS device, visible improvements in skin texture often appear after just one to two weeks of regular use. For lasting results, we recommend following the treatment plan included with your device.

Are the devices clinically tested and safe?

Yes. All Silky Planet devices go through certification processes and have been reviewed by dermatologists. Our IPL technology is clinically tested for efficacy. You can try any product for 30 days and return it if it's not right for you, no questions asked.

What happens if I'm not happy with my device?

We offer a 30-day money-back guarantee. If you're not convinced within that time, simply send it back. Our customer service team is available Monday to Saturday, 9am to 8pm, and is happy to help with any questions about using your device or the returns process.

How does IPL hair removal work?

IPL (Intense Pulsed Light) emits broad-spectrum pulses of light that are absorbed by the melanin pigment in the hair follicle. The resulting heat disrupts the follicle's ability to regrow hair, reducing density and thickness with each treatment. Over a full initial course, hair growth is permanently reduced in the treated areas.

What is the difference between the Lumi IPL and the Silky Performance 2.0?

The Lumi is our core IPL device and Bestseller of 2025. It is designed for fast, full-body treatments with a large flash area, five intensity levels, and an automatic mode for efficient, consistent coverage. The Silky Performance 2.0 is our premium model, built for even faster results and broader coverage per session. Both deliver clinically proven permanent hair reduction. The right choice depends on your budget and how much surface area you want to treat per session.

How many sessions do I need before seeing results?

After just three sessions, users typically report a noticeable reduction in hair growth. For optimal and lasting results, a full initial course of 8 to 12 sessions spaced two weeks apart is recommended, followed by occasional top-up treatments as needed.

Does IPL work on all skin tones and hair colours?

IPL works best on lighter to medium skin tones with darker hair, as the light targets the melanin contrast between skin and hair. It is less effective on very light, blonde, grey, or red hair, as these contain less melanin to absorb the light. Please consult the skin and hair tone guide included with your device before starting treatment.

Is it painful?

Most users describe a mild warming sensation at most, which is significantly more comfortable than waxing or salon laser treatments. The Lumi's five intensity levels allow you to start gently and increase as your skin adapts.

Which body areas can I treat at home with IPL?

The device is suitable for use on legs, arms, stomach, chest, bikini line, face, and back. For facial use, avoid the eye area and always use the precision attachment where included.

How do I maintain results after the initial IPL course?

Once you have completed the initial course, hair regrowth is significantly reduced. A monthly top-up session is usually sufficient to maintain smooth skin long-term. Individual results may vary based on skin type, hormone levels, and hair colour.

How does IPL compare to the DuoCare Trimmer for hair removal?

The DuoCare removes hair immediately at the surface level. It is fast, precise, and great for maintenance between IPL sessions. IPL works beneath the skin to permanently reduce regrowth over time. Many users combine both: IPL for long-term results and the DuoCare for convenient touch-ups in between.

Can't find what you're looking for?

Hair Removal Devices – IPL, Shavers & At-Home Solutions

The "Hair Removal" category covers a range of devices designed for use at home. Key search terms include IPL hair removal, laser hair removal, women's shaver, intimate area shaver and facial hair removal.
IPL devices are among the most popular choices for long-term hair removal, while electric shavers for women offer a quick and flexible everyday option. Many users specifically search for bikini area shavers, electric ladies' shavers or women's facial shavers.
Depending on your needs, you can choose between different methods – from precise shaving to technology-driven hair removal for various areas of the body.

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